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Tuesday, January 1, 2008

Apology accepted

admiration elevated
clipped from www.inc.com
My Bad

Sometimes, even CEOs have to say they're sorry.
By: Donna Fenn
To err is human--but for leaders, mistakes can be excruciating. CEOs have big footprints, so their missteps often hurt many beside themselves: employees, stockholders, society at large. And leaders sometimes buy into the widespread assumption that people in authority have better instincts and make smarter decisions than everybody else. Confessing mistakes, consequently, can be an emperor-disrobing experience for a CEO. "Leaders are supposed to be decisive, correct, and confident," says Rod Kramer, professor of organizational behavior at Stanford University's Graduate School of Business
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Posted by Lara Nieberding, The Data Digger at 5:27 PM
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