How to Deal with Blog Hecklers
The following post on dealing with blog hecklers was submitted by Jonathan Fields.
Try to get to the underlying intent of the commenter.
The genuine thrasher.
These folks often look to provoke a fight and seek an active response as fuel to escalate the fight. They’re less interested in a genuine conversation or debate and more interested in just venting, proving dominance and ranting.
The PR thrasher.
One big giveaway here would be to check out the heckler’s blog, then search on them, especially the link text they used in your comments and see if they are using this same tactic in other more highly-trafficked blogs.
The debater.
The difference between debaters and thrashers is a genuine desire to discuss an issue with a stronger emphasis on intelligent conversation and, if possible, resolution. It’s not about the fight, it’s not about abusing or disempowering anyone…it’s about the conversation.
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